Wholesale information and policies
Please note that our products are offered at wholesale cost to retailers with a valid sales permit ID for the purpose of resale only. To gain access to our online wholesale shopping portal, you must complete a wholesale account application, providing your EIN, and Sales and Use Tax ID.
Accounts will be reviewed annually. We reserve the right to cancel an account if Seaside and Sunshine products are not being well maintained or if the account changes ownership.
Duplication or tampering of products or packaging or falsely representing products as your own is strictly prohibited. All products must be displayed and sold in original packaging. If it comes to our attention that our products have been altered in any way, your account may be terminated immediately.
Seaside and Sunshine does not allow our products to be sold on any auction site, Etsy, Amazon or Facebook, consignment stores, arts and craft festivals, second hand stores or stores that contain previously owned products. Seaside and Sunshine products must be sold at the physical location/website of the company whose TAX ID is on file.
Seaside and Sunshine expects that our retail partners maintain a clean environment for our products and not place them in direct sun, heat, cold or moisture as our products are sensitive to these environments. We ask that tester products are replaced as needed.
INTERNET RETAILER REQUIREMENTS:
Resellers must have privacy and customer service policies, as well as overall business ethics that are compatible with those of Seaside and Sunshine. All Seaside and Sunshine products must be labeled as such on any and all websites. All internet resellers must have a web address of their own to sell Seaside and Sunshine products. You may not use a subdirectory of another company’s URL, such as an Amazon.com storefront. Additionally, you cannot sell products through any online auction site such as eBay.
Order fullfillment, changes, cancellations and payment
All Seaside and Sunshine products are made fresh to order and fulfillment usualy takes 1-2 weeks but can take up to 3 weeks, especially during market months and holidays. Please plan accordingly. If an order needs to be rushed, please contact us.
CHANGES OR CANCELLATION OF YOUR ORDER:
Due to our made to order manufacturing, we cannot guarantee that your order can be cancelled or altered after it has been placed. You may contact us as soon as possible to see if your order has already started to be processed. In the event that it has not, we will be more than happy to make changes to it within 24 hours.
Orders must be paid for in full in U.S. currency prior to shipment. At this time, we do not offer payment terms (Net 30, 60, etc). We accept all major credit cards. Credit Card charges will appear on your statement as Seaside Designs.
Shipping, handling and lost and/or damaged goods
The shipping charges quoted in your order are based on the total weight of the products chosen via UPS Ground or USPS Mail. Seaside and Sunshine will not be responsible for any loss or damage that may occur during shipping. We reserve the right to refuse any order felt to be fraudulent.
DAMAGED, LOST OR INCORRECT GOODS:
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned to Seaside and Sunshine within 10 days of receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through delivery confirmation and tracking, will be replaced. For both circumstances, a monetary refund will not be given.